Top Desktop Management Pain Points

by Alex Shoykhet 4. February 2010 11:20

Managing desktops and laptops in a distributed environment is a top challenge for IT departments.  Current industry research shows that the most urgent and pressing issues are clear: 

  • Providing better support and management for your mobile workforce
  • Securing your environment through desktop lockdown without simply causing a shift in the type of help desk calls
  • Deploying software versions and patch updates easily and with extended reach to mobile workers
  • Resolving help desk calls faster

Yet, many solutions that exist on the market today to help alleviate these issues become a burden themselves.  With some legacy systems, in 50% of the implementations, the time to roll the system out takes over six months.  And for every 5,000 desktops an organization must manage, they must have at least one full-time employee on staff to simple tend to the administration of the systems management servers. 

What if there were a solution that allowed you to focus on managing computers for end-users and their business needs and not the administering of the management platform? What if in four easy steps and in less than ten minutes, the software can be installed and ready for evaluation? 

We'd like to hear from you - what are some of the  systems management challenges you are dealing with in your organization?  Are they the same issues as noted above, or do you have an entirely different set of challenges?

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Tags:

Desktop Management | Laptop Management | Laptop Support | Mobile Workers

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About Viewfinity

Viewfinity is the innovator of systems and privilege management via cloud-computing, allowing IT professionals to focus on managing systems and not the platform’s infrastructure. With the cloud model, IT can be up and running quickly to provide management, support and control for desktops, servers and laptops. This makes it extremely cost effective and easy for IT to support local as well as mobile workers.

Viewfinity uses virtualization technology as the foundation to simplify and automate deployment and management of applications, licenses and assets. Viewfinity also complements traditional systems management by offering compliance adherence to flexibly manage privileges for locked down computers.  Viewfinity’s cloud approach delivers immediate and long-term value, scales with business need, and eliminates the equipment, training, and substantially higher costs of on-premise implementations.