Top Desktop Management Pain Points

by Alex Shoykhet 4. February 2010 11:20

Managing desktops and laptops in a distributed environment is a top challenge for IT departments.  Current industry research shows that the most urgent and pressing issues are clear: 

  • Providing better support and management for your mobile workforce
  • Securing your environment through desktop lockdown without simply causing a shift in the type of help desk calls
  • Deploying software versions and patch updates easily and with extended reach to mobile workers
  • Resolving help desk calls faster

Yet, many solutions that exist on the market today to help alleviate these issues become a burden themselves.  With some legacy systems, in 50% of the implementations, the time to roll the system out takes over six months.  And for every 5,000 desktops an organization must manage, they must have at least one full-time employee on staff to simple tend to the administration of the systems management servers. 

What if there were a solution that allowed you to focus on managing computers for end-users and their business needs and not the administering of the management platform? What if in four easy steps and in less than ten minutes, the software can be installed and ready for evaluation? 

We'd like to hear from you - what are some of the  systems management challenges you are dealing with in your organization?  Are they the same issues as noted above, or do you have an entirely different set of challenges?

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Tags:

Desktop Management | Laptop Management | Laptop Support | Mobile Workers

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About Viewfinity

Viewfinity provides privilege management and application control for desktops, laptops and servers, empowering enterprises to meet compliance mandates, reduce security risks, and lower IT costs. Many enterprises are implementing least privileges to add a solid layer of defense for desktop environments, further protecting against malware and Advanced Persistent Threats. Viewfinity allows IT Administrators to create and enforce default-deny and elevated permission policies for endpoint access to applications and desktop functions by controlling user rights for desktops and mobile laptop/netbook users. For more information, visit www.viewfinity.com.

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