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For Immediate Release

Viewfinity Virtualized Desktop Product Helps Companies
During Economic Crunch

Viewfinity Desktop Virtualization Lowers IT Tech Support's Admin-to-PC Ratio

Waltham, MA April 27, 2009 — Viewfinity, a provider of laptop and desktop virtualization software, offers features that allow IT to support more desktops and laptops with fewer system administrators. With unemployment rising due to the current global economic crisis, companies everywhere are forced to support their current infrastructure with less IT staff. CIOs also recognize that innovative approaches in information technology help them to generate savings and revenues even more so than what might have resulted through cost cutting.

Viewfinity's desktop virtualization is a technology enabler for robust and high-value PC life cycle management. By way of its underlying virtualization technology, Viewfinity features allow IT technical support staff the ability to take immediate corrective action, thus reducing the need to escalate trouble tickets or dispatch engineers for desk side visits. Viewfinity can be delivered via a SaaS platform, which lessens IT management required at the back-end infrastructure level. On average, preliminary studies indicate that in a 1000 desktop and laptop environment, our software enables enterprises to service up to 60% more laptop and desktops problems with an average resolution rate dropping from 15 minutes to 5 minutes.

News Facts

  • In some instances, IT investments deliver more value to a company's top and bottom lines — by creating new efficiencies and increasing revenues — than any savings gained from traditional IT cost cutting. [i]
  • One needs to look at the cost/productivity equation: how to reduce costs while at the same time increasing operational efficiency and competitive advantage. [ii]
  • The technology sector is on pace to lose 180,000 jobs this year, the most since 2003, amid a global economic downturn, according to a report published on Friday. [iii]

Desktop Virtualization President of ViewfinityQuote, attributable to Gil Rapaport, President, Viewfinity:

"We believe our solution offers a better way to manage large numbers of desktops across the enterprise and extend an enterprise's ability to exceed its customer service expectations. The current economic climate is forcing enterprises to come up with creative cost cutting tactics. Viewfinity can help IT management do more work, save time and money, with less staff resources."

About Viewfinity

Viewfinity offers privilege and systems management solutions to manage, support and control desktops, laptops and Windows servers. Viewfinity is a single platform to support on-network and mobile users that allows IT administrators to manage and control any computer over the WAN regardless of worker location.

Viewfinity complements traditional systems management, such as SCCM, by offering new flexibility to manage administrator rights for locked down computers. With its web-hosted model, Viewfinity solves IT’s greatest headache--management of mobile workers—by providing true native remote systems management capabilities and absolute network independence. For more information, visit www.viewfinity.com.

For more information about Viewfinity, or to schedule an interview, please call Cheryl Snapp-Conner or Matt Stubbs at 801.994.9625 or send an e-mail to cheryl@snappconner.com or matt@snappconner.com.

  • Managing IT in a downturn: Beyond cost cutting
    By James M. Kaplan, Roger P. Roberts, and Johnson Sikes, The McKinsey Quarterly, September 2008
  • A guide to cutting IT costs
    By Paul Michaels, ZDNet, November 2008
  • Tech sector facing most job cuts since 2003: report
    AFP, Washington And New York, November 16, 2008
    http://www.taipeitimes.com/News/biz/archives/2008/11/16/2003428778

Contact

Cheryl Snapp Conner Or Matt Stubbs
801.994.9625
cheryl@snappconner.com or matt@snappconner.com


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