Remote Desktop
Overview
Viewfinity Remote Desktop has built-in remote access capabilities that enable you to work on a remote computer as if you were sitting right in front of it. Leveraging a standard Internet connection to reach end users regardless of their location, Remote Desktop allows you to access desktops owned by your organization via the Internet or LAN. Remote Desktop uses SSL (HTTPs) protocol to ensure your privacy is secured and protected.
Our advanced remote control management features, such as chat and the ability to transfer files between host and remote PC, simplify troubleshooting and remote management processes for both the administrator and the end user.
Remote Desktop has a choice of two methods for handling the initiating of a remote session: 1) the end user can be prompted to accept the Remote Desktop connection; or 2) the administrator may connect to the remote computer without requiring conformation from the end user. This setting is configurable per user or per set.
When handling requests from end users related to policies, having the ability to initiate a Remote Desktop session empowers you to take immediate, actionable steps to immediate resolve issues or answer end user concerns.
We are the only privilege management solution that offers remote terminal capabilities right within the product.
Support for Mobile Workers
Viewfinity does not require laptops or desktops to be part of the Active Directory domain or to be directly connected to the corporate network in order to activate policies that manage administrator privileges. As soon as the PC connects to the internet, Viewfinity delivers the policies and rules established by the IT Administrator. Once delivered, all policies continue to be enforced even while working offline.
There are several categories of users for whom organizations struggle to define appropriate control policies. Traveling notebook users are the most common example; others might be developers or engineers. Traveling notebook users are more likely to need to install drivers, plug-ins and other software as part of their job. They are more likely to be on the road and have a need to do self-support. They are also, generally, likely to be more technically savvy and less receptive to IT control. Finally, they are more likely to be employees whose time is more valuable to the business.
Gartner: The Cost of Removing Administrative Rights for the Wrong Users
27 April 2011 | Terrence Cosgrove