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White Papers

1. PC Lockdown Must Achieve Business Benefits PC Lockdown Must Achieve Business Benefits
Survey results and feedback from Gartner clients show that organizations are increasing the number of PCs that IT controls by removing administrative rights and using other measures to control PC configurations. This practice reduces system vulnerability by allowing end users to use only the applications and desktop functions that are deemed safe. However, to be a worthy business policy, lockdown must support true cost savings and allow organizations to flexibly manage administrator privileges so that the locked down policy does not impede business and end user productivity.

Connect with Viewfinity featuring Gartner on recent trends related to how organizations are revisiting PC control policies and increasing desktop lockdown.  The articles featured in this newsletter provide insight through Gartner’s research note, Organizations Are Increasing PC Lockdown, as well as other valuable content from Viewfinity.

2. Best Practices for PC Lockdown and Control Policies Best Practices for PC Lockdown and Control Policies
End point lockdown is not a new practice. In general, an environment that is more locked down has less changes and less variation from a known good configuration. Non administrative users are more limited in their ability to install applications, printers and perform desktop functions. This secures the desktop which in turn leaves the company less venerable to malware, virus, etc. Yet a completely locked down environment may result in lowering productivity and creating a shift in the types IT support calls coming into the help desk. Rather than blindly moving forward with an all or nothing lockdown methodology, IT Administrators need a flexible approach for controlling its corporate desktop and laptop environment. With enhanced control over managing your environment, the number of end user support calls to the help desk are reduced, not simply shifted from one type of call to another.
PDF, 162 KB

3. Top Desktop Management Pain Points Top Desktop Management Pain Points
In today's fast-paced corporate environment is abundantly clear: if a worker's computer is out of order, that individual cannot perform his or her daily duties. In a perfect world, IT systems never go down, applications always work as expected, and users only install approved software; but in the real world it is quite different. The goal of the IT organization is to solve these issues in a timely manner and keep the overall rate of user downtime as minimal as possible, while also proactively managing the desktop environment so that the volume of help desk calls and security violations are reduced.
PDF, 351 KB

4. A Practical Guide for Migrating to Windows 7 A Practical Guide for Migrating to Windows 7
Migration is always a long process and more often it's a much longer project than what is originally planned. The longer the migration takes, the greater impact it has on users' productivity and patience. Thorough planning and pre-tested migration processes shorten this time, helping you to perform the migration in a controlled and timely manner. This guide aims to aid, at least in broad terms, in the migration process from start to completion.
PDF, 351 KB

 

5. Systems and Privilege Management Based on Virtualization Systems and Privilege Management Based on Virtualization
With so much dependency on PCs, IT engineers are tasked with solving numerous problems related to the daily management of desktops and laptops. This paper discusses the challenges facing IT professionals within the context of laptop and desktop lifecycle management and presents innovative approaches for alleviating the daily technical burdens that can consume a company's IT resources.
PDF, 1.34 MB

 

6. Considerations for Using Cloud Based PC Lifecycle Management Suites Considerations for Using Cloud Based PC Lifecycle Management Suites
As businesses grow, the issue of PC Lifecycle management grows with them. Due to the expense and expertise required to implement on-premise systems management, consideration for the use of cloud-based software is beginning to reaffirm and strengthen the direction the market is moving. When companies can be more productive immediately, and can do that with the help of a systems management solution that doesn’t required specialized IT experience or the need to purchase and install a management server, we believe cloud-based systems management will become a natural and increasingly prevalent trend.
PDF, 178 KB

7. Systems Management Moves to the Cloud Systems Management Moves to the Cloud
Finding a way to implement a comprehensive systems management program without breaking the budget can be daunting. This is where a cloud-delivery model can come into play to help you manage your systems, not your infrastructure. Now the future of systems management is here, and this "how-to" Essential Guide by IT expert David Chernicoff can help you make this a reality for your organization. Using a cloud and SaaS model to simplify systems management offers many benefits - learn why you should consider a cloud-delivery model for your business.
PDF, 6500 KB

 
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