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Viewfinity's Desktop Management Suite is rich with features to help IT Administrators with Software Deployment, Asset Inventory, Remote Terminal and Support needs.
Other Viewfinity Solutions:
Compliance Suite
Enabling Technology:
Desktop Virtualization
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Business Need
 I need an efficient way of deploying software to PCs and laptops that are not regularly connected to my corporate network.
Viewfinity Capability
With Viewfinity, you can deliver updates using only an Internet connection. As long as your users connect to the Internet, you can keep these machines up-to-date — without a VPN connection. The Viewfinity platform (SaaS or in-house server) can be utilized to store software packages. IT Administrators can then use this storage area as the distribution point. Our service will deploy software packages onto laptops and desktops located anywhere as long as they are connected to the Internet.
ROI Considerations
- Improves delivery to off-network machines, ensuring all laptops and desktops are running approved versions of applications
- Distributes software from local server and web hosted service to outlying users
Related Viewfinity Usage Area
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Business Need
Is it possible to gather software usage information by user or clusters of user groups?
Viewfinity Capability
Viewfinity Asset Inventory tracks and reports on software usage. Our software assists in understanding what software is being used, helps with license purchase decision making, and presents license compliance status on a real-time basis. Information is viewable by groups, organization, or per computer. Advanced reporting capabilities include software usage based on individuals, user groups, time frame and other filters.
ROI Considerations
- Forecasts future software license needs based on real-time usage information
- Saves money — buy only as many licenses as needed
- Ensures compliance with software license agreements and avoids exceeding license inventory
Related Viewfinity Usage Area
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Business Need
A majority of our help desk calls are related to inadvertent changes an end user makes, such as deleting a printer and not knowing how to reset back to the original settings. How can I empower my IT Help Desk people to resolve these trouble calls faster?
Viewfinity Capability
Viewfinity comes with precise desktop activity recording and rollback functions, allowing IT support personnel to identify and take immediate action to correct (or "undo") changes which have been made on any desktop. A basic explanation is all that is required before the IT person can take action, easily searching screen shots of desktop activity by application or event-type to pinpoint relevant user actions.
ROI Considerations
- Allows IT professionals to resolve problem calls in minutes
- Enhances reputation and value of IT with smarter, faster diagnosis
- Decreases end user downtime and increases satisfaction due to faster problem resolution
Related Viewfinity Usage Area
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Business Need
I would like the ability to execute a System Restore on several computers from a centralized location. Right now I have to make desk-side visits or initiate remote terminal sessions, which is very time consuming.
Viewfinity Capability
Centralized System Restore is a snapshot-based technology that supports the instant rollback of PCs from one central management console. The system centrally collects checkpoints and instantly restores the desktop back to a particular "working state" without reinstalling the operating system. This rollback capability will not affect data file changes — only post-rollback application and system changes. The Central Management Console can be accessed from any Internet connection, so the administrator doesn't even need to be in the office.
ROI Considerations
- Enables System Restore without the need to visit the desktop or engage in a remote terminal session
- Decreases end user downtime and increases satisfaction due to faster problem resolution
Related Viewfinity Usage Area
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